1. Scope and operator
This Privacy Policy describes how E&A Enterprises LLC handles information in connection with this public website and the owner-operated SocialOps application. The public website and the private operator system have different functions and data boundaries.
2. Public website behavior
This is a static informational website. It does not provide public account registration, sign-in, content submission, or social-account authorization forms. We do not intentionally add advertising pixels, behavioral analytics, fingerprinting, or third-party marketing cookies.
Hosting and network providers may necessarily process technical request information such as IP address, browser or device information, requested URL, request time, and security or access logs to deliver and protect the site. Their handling of that information is governed by their own terms and policies.
3. SocialOps application behavior
The private SocialOps application may process information supplied or selected by an authorized operator, including social media assets, draft text, brand and product references, validation results, human approval evidence, and operational audit records. This public website does not expose that application, its operational data, or its approval workflow.
4. Third-party platform integrations
When an authorized social platform integration is enabled, SocialOps may receive the identity, account, page, profile, permission, and token-related information made available under the permissions approved by the operator and the platform. Integrations are conditional, permission-limited, and subject to each platform's terms and privacy practices.
The static public website does not itself grant access to a social account. Authentication credentials and access tokens are not stored in or served by this website.
5. Customer messages
The businesses of E&A Enterprises LLC can connect their Facebook Pages and Instagram professional accounts to SocialOps. SocialOps then retrieves, through Meta's messaging APIs, the conversations that people start with those Pages and accounts, so the business owner can read and answer them in one place.
What SocialOps receives. For each conversation: the identifier Meta assigns to the person for that Page or account, the name Meta shows for the person, the text of the messages, and when they were sent. SocialOps does not download or store attachment files.
How it is used. Only to show the conversation to the business owner and to send the reply the owner writes. A reply is sent only after the owner reviews it and confirms it. SocialOps never sends messages automatically, does not start conversations, and does not send marketing or promotional messages. Messages are not used for advertising or profiling, are not used to train artificial intelligence, and are not sold or shared with anyone else.
Who can see it. Only the business owner, through the private SocialOps application. Message content is encrypted and stored on the owner's own computer. It is not stored on this website or with a cloud service.
How long it is kept.
- Message text is deleted 30 days after the message was sent.
- The name shown for a person is deleted 30 days after the last message in the conversation.
- The remaining conversation identifiers and dates are deleted 90 days after the last activity.
- A minimal record of each reply sent, holding identifiers and status codes but no message text, is kept for one year as evidence of what was sent.
- Backups that contain messages are kept for at most 30 days.
Deleting your messages. To have your messages with one of these businesses deleted from SocialOps, write to vintagestyleblanks@outlook.com and name the business and the Page or account you messaged. Requests are carried out within 24 hours, and the deleted messages are not imported again. Deleting them from SocialOps does not remove them from Messenger or Instagram, where Meta's own privacy policy applies.
6. How information is used
Information processed by SocialOps may be used to operate authorized workflows, prepare and review content, apply validation and approval controls, verify configured connections, maintain explicit account mappings, troubleshoot failures, protect system security, and preserve appropriate operational evidence.
7. Disclosure and service providers
Information may be processed by hosting, network, or social platform providers when necessary to deliver this site or perform an explicitly authorized integration. Information may also be disclosed when required by law, to protect rights or security, or at the direction of the authorized account owner. This policy does not control a third party's handling of information after it is provided to that party.
8. Retention
Information is retained according to operational, security, audit, and legal needs. Retention can vary by information type and by the requirements of an authorized third-party platform. This policy does not promise a fixed retention period where one has not been established. Customer messages follow the fixed periods in section 5.
9. Security
E&A Enterprises LLC uses reasonable administrative and technical controls intended to protect SocialOps information and to separate the public website from private operational systems. No method of storage or transmission can be guaranteed to be completely secure.
10. Choices and requests
You may contact E&A Enterprises LLC with a question or request about information associated with SocialOps. Available rights and responses depend on the nature of the information and applicable law. Instructions for requesting deletion or revoking provider access are available on the Data Deletion page.
11. Changes to this Policy
This Policy may be updated to reflect changes to SocialOps, this website, third-party integrations, or legal requirements. A revised version will identify its effective date on this page.
12. Contact
Privacy questions or requests may be sent to vintagestyleblanks@outlook.com.